Have a say about your NHS services in your area
Health matters to all of us. That’s why the NHS in west and north London is speaking to residents about how they want to be involved in decisions about health and care.
The Integrated Care Board (ICB) is responsible for making sure that people have the right support available from the NHS in their area – whether that’s from a GP, a pharmacy or a dentist, from mental health providers, or from hospitals. Our aim is to make it easier for residents to share their feedback and ideas about the NHS so that we can make improvements that will help people get fairer care and have better experiences.
Since May 2026, more than 1000 residents and hundreds of local partners have actively contributed to the development of our new public involvement approach and we are very grateful for the time, expertise and experience that has been shared with us so far. You can read a summary of what people have told us so far on our website.
Based on the feedback we have received, we have developed five draft principles to guide how we involve people and communities across west and north London’s 13 boroughs in decisions about health and care. These align with the NHS England core principles for effective engagement.
We have a created a short survey so we can understand:
• Your reflections on the draft principles
• Whether you feel anything is missing
• What you’d expect West and North London ICB to do differently in order to follow these principles.
Your feedback will help us develop our Public Involvement Framework, which will be published in 2027. The survey closes at midnight on 1 November 2026. Click here to take part in the survey.
If you have any questions or would like to request a hard copy of the survey, please contact: wnlicb.publicinvolvement@nhs.net